Frequently Asked Questions
Group Tour FAQs
Can anyone join the trip?
Our group tours are for people who want a fairly well paced holiday with just enough adventure to make it interesting. We don't have an upper age limit, but do insist you can climb into a safari vehicle unassisted and can fully participate in the included activities. If you're not sure whether it is right for you - just give us a call and we will give you an honest opinion.
How many people will I be travelling with?
We only specialise in small group travel, so we like to keep the group size fairly small to allow for a better group dynamic. Most tours only have a maximum of 7 people, with a few allowing up to 12 but no more. This also allows us to use some of the smaller boutique lodges and hotels, and helps you (and us) remember everyone’s names!
Who will be my tour leader and what will they do?
All of our tours are led by qualified and highly experienced guides who will have unwavering passion and excitement for every trip! Any problems that crop up (ever heard of T-I-A ~ This Is Africa ~ you might hear it whenever something goes not quite to plan!) they will sort out for you, and any questions or worries you have that is exactly what they're there for.
Do you use local guides at all?
Absolutely! We want to use the best people to show you the sights and promote tourism within each place we visit, so we engage with tried and tested tour guides and activity providers to bring you the best experience we can.
How much is fully organised versus “me” time?
Honestly, it really depends on which trip you book. If you're on a fully immersive mobile safari, you'll have some chill time between activities but you can't use this to wander off and explore alone. If you're on a multi-stop tour that involves some towns and cities, you'll have some free time to do the optional things you want to do that aren't included.
If you love the look of the itinerary but want more "me" time, lets customise it and make it private so that you get exactly the trip you want.
Do I have to pay more if I am on my own?
Sometime - yes. We have negotiated some great rates with our partners and each tour specifies exactly if there is or isn't a supplement. If there is a trip you're desperate to go on but can't quite stretch to the single supplement, please get in touch and we'll see if there is anything we can do to minimise it. You never know until you ask is our motto!
Our exclusive Taster tour prices are calculated on a per person sharing basis, so we do not charge you extra if you are travelling solo. You will be paired up to share a room with someone of the same sex who we have no doubt you will become great friends with, although there is always a choice to have your own room at a supplement if you prefer.
What is the standard of accommodation on your tours?
We always aim to use 4*-5* hotels and lodges as our exclusive Taster tours are upmarket and provide stylish comfort that is also great value for money. In the event that we stay at a tented safari camp, this will also be considered to be of luxury standard. Check out some of our top picks here, which you can add into any private trip.
For our handpicked group tours, we only select itineraries that have mid-range to luxury lodgings. You might find some of these have an official rating of 3*, but we know from experience that they fit the bill and in all honesty the rating system in Africa can be a bit misleading..!
What modes of transport do you use on your tours?
On most of our tours you'll find the following:
Road transfers in well maintained mini-buses, 4x4's or cars
Internal flights where these are reasonably priced, save many hours of driving, and we don't think you're missing anything by not doing the drive
Bush flights to get us across large distances quickly
Open 4x4 game-vehicles
Game vehicles with pop-up roofs (the 4x4 kind)
Mokoros (dug out canoes)
Your own feet (if on a mobile walking safari!)
Do I need to bring anything special?
We'll give you a packing list for the things we think you should bring on each tour.
Africa is very relaxed in general so you'll mostly need comfy clothing and layers, but we love a good head torch and of course, a good set of pocket binoculars.
Can I book my international flights through you?
Yes you can!
Can I stay longer or arrive earlier?
Yes of course! We can help to arrange hotel accommodation and change your transfers for you subject to availability. We can combine trips, add on a beach extension, or arrange a self-drive exploration very easily and best of all it can be packaged in with the tour to ensure the whole thing is ATOL protected.
Who operates the tours on your website?
We handpick the tours on offer from our partners on the ground and you can see who operates each one on the dedicated tour page. Most of our partners do not work directly with the public and they are all owned and operated in Africa, which is why we have teamed up with them to bring it to the UK market.
Health & Visa FAQs
Do I need any special vaccinations or medications?
We can help to advise here but it would be much better coming from a doctor who has all the necessary up to date information. At the time of writing there are no special vaccinations for our trips such as yellow fever required unless coming from an infected area, however you will need to ensure your standard vaccinations are up to date and discuss the options for protecting yourself against malaria if travelling to Victoria Falls (high risk) or the Greater Kruger (low risk).
Do I need any Visas?
As our guests are from all over the world, you will need to investigate your own visa requirements for any of the countries on our trips.
Do I need to get travel insurance?
We would always recommend purchasing an appropriate travel insurance policy as soon as you have booked your trip. Have a think about whether you want to do any exciting (death defying) activities such as bungee jumping as these will likely not be covered and you might want to add them on. You may also want to enquire about restrictions on acts of god or political unrest so that you are fully aware of what is and isn’t covered as in the current world climate, it is good to be covered for these extra things.
I have some strict dietary requirements - what should I do?
Everywhere we stay on our group tours should able to cater for any special dietary requirements you may have and trust us when we say this has been thoroughly tested! Allergic to nuts/mushrooms/tomatos….no problem! Vegetarian…easy peasy although South Africa in particular does have some of the best meat cuts we have ever tasted so you might want to change your mind! Any special requests should be noted on the pre-travel survey so that we can ensure we get this right for you.
Can I drink the tap water?
This is pretty dependant on each country and we would always advise to follow the current hotel policies. Bottled water will be available to buy if not and we will advise at each place we visit what the deal is.
Should I be worried about safety?
Almost every destination in the world has some parts which are dangerous and so we would never outright say no to this. We have personally never experienced anything remotely dangerous in the 25+ years we have been travelling to these countries, but we would always suggest being cautious. We will advise of any areas not to visit at all and not to walk around alone at night. We recommend that our guests employ the common sense rule in not being too flashy with expensive clothing, jewellery, electronics and not “flashing the cash” everywhere you go. Keep your belongings close to you, use the hotel safe where provided and listen to your own gut feel about situations as you would at home.
What is your deposit and cancellation policy?
30-59 days: 75% of tour cost
Less than 30 days: 100% of tour cost
How will you protect my money?
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those
parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate
If you book a non-flight package with us, your trip that you have booked with us is still 100% financially protected at no extra cost to you, and in accordance with ''The Package Travel and Linked Travel Arrangements Regulations 2018'' all passengers booking with Take Me to Africa Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Take Me to Africa Ltd. This insurance has been arranged by The Travel Vault in conjunction with Towergate Travel through Zurich Insurance PLC.
What are the different ways I can pay?
We have partnered with Stripe to allow you to pay by a variety of credit and debit cards in a safe and secure method. Once you have completed a booking form, we will send you an invoice with a link to pay via Stripe.
How should I bring my spending money?
Tips Tips Tips
That awkward do I don’t I question….yes we hate it to. Here is what we have deemed to be fair for excellent service but please remember this is not compulsory. You may want to bring some small envelopes to make it easier to tip any guides.
Restaurants – Zimbabwe – round the bill up, South Africa add 10%
Porters – Zimbabwe a minimum of US$1, South Africa 5-10ZAR
Game Drive Guides and Trackers – Botswana US$20 each per day Zimbabwe US$5-10 each, South Africa 50-100ZAR each – note that the general rule is to tip the tracker half of what you tip the guide but this is entirely your call.
Day Trip Guides – Zimbabwe US$5 for a half day tour or US$10 for a full day, South Africa 20-50ZAR
Tour Leader - this is certainly not compulsory as your great big smiles are enough of a thank you, but if you do want to give a tip, we suggest $50 per person in total.