Question 1

What is your deposit and cancellation policy?

Accepted Answer

A 20% non-refundable deposit is required to secure your place on one of our group tours. If you need to change your plans, you can transfer your deposit onto another trip as long as it is 60 days or more from the start of your trip. Full payment is then required 60 days before the tour start date.
 
For all tailor-made trips, we require a 30% non-refundable deposit as a total for all passengers. The remaining 70% is due 60 days before the start date of your trip.
 
If you need to cancel your trip the following cancellation fees apply:
Up to 60 days before departure: Deposit only 
30-59 days: 75% of tour cost 
Less than 30 days: 100% of tour cost
 
International flights or those not included in the small group tour must be paid for 100% at the time of booking.

Question 2

How will you protect my money?

Accepted Answer

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate
If you book a non-flight package with us, your trip that you have booked with us is still 100% financially protected at no extra cost to you, and in accordance with ''The Package Travel and Linked Travel Arrangements Regulations 2018'' all passengers booking with Take Me to Africa Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Take Me to Africa Ltd.
This insurance has been arranged by The Protected Trust Services and you can find out more about their consumer protection here:
https://www.protectedtrustservices.com/services/consumer-protection/
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Question 3

What are the different ways I can pay?

Accepted Answer

Once you have completed a booking form, we will send you a secure link to pay using a debit or credit card. Note that we do not accept AMEX.

For all international card payments there is a surcharge of 2.5% applied at the time of payment.
 
You can also pay by bank transfer, details of which can be provided on request, and whilst we do not impose any charges for this payment method, your bank may decide to charge you for any transfers, and these must be covered by you.

Question 4

How should I bring my spending money?

Accepted Answer

Travellers cheques are not recommended but if you don’t wish to bring too much cash, you can obtain a multi-currency cash passport which will allow you to pre-load the currencies you will likely need such as US$ and ZAR and use it like a debit card whilst you are travelling. Most of these do not charge you to use them abroad, even when withdrawing from and ATM, but do check with your provider. We LOVE Revolut for its low fees, great app, and ease of use.
 
For certain countries like Zimbabwe we would recommend bringing low denominations of US$ cash ensuring you have clean, untorn bills as it can sometimes be difficult to withdraw from the ATMs. The hotels do accept credit cards as do the activity suppliers if you don’t want to carry too much.
 
We will always let you know in advance what our recommendations are.

Frequently Asked Questions

Still have questions? Get in touch and let us help!